Reference

How maxwinexch Handles Your Personal Data

This Privacy Policy sets out exactly what data we collect when you open an account on maxwinexch.club, how we use it, and the rights you hold over it.

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maxwinexch How maxwinexch Handles Your Personal Data
REACH OUR PRIVACY TEAM

Contact Us About Your Privacy Rights

If you want to access, correct or request deletion of your personal data held by maxwinexch, our privacy team is available through the channels below.

Email Privacy Request Send your data access or deletion request to our privacy address. Include your registered email and account number so we can locate your records and process your request without unnecessary delay.
Live Chat Support Open the live chat window on maxwinexch.club and select the Privacy category. Our agents can raise a formal data request on your behalf and give you a reference number to track its progress.
Help Centre Ticket Log into your account, head to the Help Centre and raise a ticket tagged Privacy Query. Written tickets create a traceable record and ensure your request reaches the right team without passing through unrelated departments.
HOW WE PROTECT YOUR ACCOUNT

Browse Our Data and Security Practices

We apply layered security measures across every point where your data touches our systems — from account creation through to payment processing and session management.

Data Collection Principles

We collect only the data required to operate your account and process payments via UPI, Paytm or PhonePe. Unnecessary data fields are never requested at registration or during any account verification step.

Cookie Usage

Cookies on maxwinexch.club track session state and preference settings. We do not use third-party advertising cookies. You can adjust cookie permissions through your browser settings at any time without losing account access.

Account Security Controls

Your account password is stored as a salted hash — we cannot read it, and neither can anyone else. Two-step verification is available in your security settings and we encourage you to switch it on to protect your login.

Data Retention Schedule

Transaction records are kept for the period required by applicable Indian financial regulation. Account profile data is deleted within 90 days of a verified account closure request, once any outstanding balance is settled.

Who Can Access Your Data

Access to your personal records is restricted to authorised maxwinexch staff handling support or compliance tasks. We log every internal access event and review those logs monthly to detect any unauthorised activity.

Requesting Changes to Your Data

To correct inaccurate details or request a full copy of your stored data, raise a ticket through the Help Centre or email our privacy team. We will confirm the change in writing once it has been applied to your account.

Open Answers to Your Privacy Questions

The questions below address what we most often hear from account holders about how their data is managed on maxwinexch.club. If your question is not covered here, our support team can provide a written response via the Help Centre.

We collect your name, email address, mobile number and date of birth at registration. When you add a payment method such as UPI or Paytm, we record the reference identifiers needed to route your transactions correctly — nothing beyond that.

We do not sell your data. We share only the minimum necessary details with payment processors like PhonePe or Paytm to complete your transactions, and with identity verification services when Indian regulatory requirements apply to your account.

Profile data is retained while your account is active and for the legally required period after closure. Transaction records linked to UPI, Paytm or PhonePe payments are kept for the period mandated by applicable Indian financial regulation.

Yes. Raise a data access request through the Help Centre or by emailing our privacy team with your registered email and account number. We will compile and send your data within the timeframe set by applicable Indian data protection law.

Submit a deletion request via live chat or a Help Centre ticket. Once we confirm your identity and settle any pending account balance, we will delete your profile data within 90 days and send written confirmation to your registered email.

No. Our cookies are limited to session management and your preference settings on maxwinexch.club. We do not place cross-site advertising cookies and do not share browsing behaviour with ad networks or data brokers.

Contact us immediately through live chat or the Help Centre. Select the Security category and describe what you observed. We will review your session logs, lock the account if needed, and send you a written update within 24 hours.

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